Shipping & Delivery Information
Safe. Reliable. Tailored to Your Puppy’s Needs.
At Ridgeback Puppy Hub, we understand that welcoming a Thai Ridgeback or Rhodesian Ridgeback into your home is a big step—and for many families, that home isn’t always nearby. That’s why we offer safe and convenient delivery options to bring your new companion directly to you, no matter where you are.
Domestic Shipping
For families within the country, we offer ground transportation or flight nanny services. Your puppy will travel in a climate-controlled vehicle or cabin (never cargo), with regular stops and care checks if traveling by road. We only partner with reputable, pet-experienced transporters to ensure a low-stress, secure journey.
International Shipping
Yes, we do ship internationally—carefully and selectively. We comply with all health certifications, vaccination requirements, and customs documentation needed for your country. Please contact us in advance to plan this process together, as international delivery requires additional lead time and coordination.
Local Pickup
We always welcome families to visit our kennel in person to pick up their puppy. This gives you a chance to meet the parents, ask questions, and get hands-on care instructions. We will schedule a pickup time that suits you and ensure your puppy is ready to transition smoothly.
Costs & Timeline
Shipping fees vary based on destination, travel method, and time of year. A detailed quote will be provided upon reservation. Puppies are only shipped once they are 8 weeks or older, fully vet-checked, and cleared for travel.
What’s Included in Your Puppy’s Travel Kit:
Health Certificate & Vaccination Records
Starter Food Portion
Travel Crate (if required)
Comfort Blanket with Mother’s Scent
Puppy Care Instructions
Our Promise
We treat every puppy as family—even after they leave us. We stay in touch to ensure a smooth transition and are always available for follow-up questions, training advice, or just to hear how your Ridgeback is doing.